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CHOOSE YOUR DEVICE
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CHOOSE YOUR BRAND
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ENTER MODEL NUMBER
not required
How to locate your model number
For Mac Mini, flip over the computer and look on the bottom. It will contain the letter A and end with 4 numbers (For example: A1312).
For windows desktops locate the sticker on either the top or rear of the computer you will see a model number printed.
For Apple Imac's look on the underside of the stand it will contain the letter A and ends with 4 numbers (For example: A1312)
For windows All-In-One computers look on the rear of the computer you will find a sticker with the model number printed on it.
For Apple laptops, look for the model number on the bottom of the computer. It will start with the letter A and end with 4 numbers (For example: A1707).
1. Most windows laptops will have a sticker on the bottom of the computer with the model number written. 2. If not found there, look for the model number on the black bezel (border) around the screen of the computer when its open in front of you. 3. Look near the trackpad, if it has a sticker the model number may be writtern there.
Issue
Cracked screen
Software issue
Liquid damage
No power
Nothing on screen
Battery problem
Sound Issue
Wireless issue
Not charging
Port issues
other
Issue
Cracked screen
Software issue
Liquid damage
No power
Nothing on screen
Sound Issue
Wireless issue
Port issues
other
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